Payments & Credits3 min read
What Are Platform Credits and How Do They Work
Platform credits are non-cash balances issued from pauses, cancellations, or approved refunds — applied automatically at checkout.
Where credits come from
Platform credits are non-cash balances issued when a task is paused, cancelled, or when a refund is approved by ops. They keep your funds available for future work.
How credits are applied
Credits are automatically applied to your next task at checkout, with the oldest credits used first. You don't need to do anything — the platform handles it for you.
Viewing your balance
You can view your current credit balance in the Credits tab of your client portal at any time.
Important details
Credits do not expire, but they cannot be withdrawn as cash. They remain on your account until applied to a task.